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Urgent GP care (out of practice opening hours) will be provided as normal by Derbyshire Health United based at Ashgate Manor, Ashgate Road, Chesterfield.

For more information on the NHS111 Service click here.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency. 

If you think you need A&E please contact 111 first.


Getting the right treatment, at the right time and at the right place has now become easier as Derby and Derbyshire residents are asked to contact 111 first by phone or online at 111.nhs.uk if they think they need A&E. The initiative is designed to help residents in Derby and Derbyshire get the right treatment, at the right time and at the right place. If those contacting 111 need to go to A&E then a booking or time slot will be arranged for them.


111 provides medical advice and assessment quickly. People using 111 will be taken through a series of questions which will determine the next course of action. This may result in patients being referred to their GP practice for a call back or an arrival time being given for A&E or an Urgent Treatment Centre, who will then know who is due to attend. The new system will help to ensure that people can safely receive the right care, in the most appropriate setting, whilst relieving pressure on hospital A&E departments.


For more information click here.


To contact 111 click 111.nhs.uk or call 111. You should continue to use 999 if you have a serious or life-threatening condition or accident.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website