Updated Guidance for Clinically Extremely Vulnerable Groups

Please see our coronavirus page for up to date details.

Contact Details

Due to the GPs telephone triaging appointments, please ensure we have your up to date telephone numbers.

When We Are Closed

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Phone 111

New Home for Out of Hours Service

The GP out-of-hours service provided by Derbyshire Health United (DHU) is located at the purpose-built Ashgate Manor Medical Centre on Ashgate Road offering GP services to patients whose surgery is closed.

The out-of-hours service at  Ashgate Manor are open from:

18:30 – 08:00 Monday to Friday

18:00 Friday to 08:00 Monday

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

When you think you need A&E, think NHS111 first


If you think you need A&E please contact NHS111 first.


Getting the right treatment, at the right time and at the right place has now become easier as Derby and Derbyshire residents are asked to contact NHS111 first by phone or online at if they think they need A&E. The initiative, which launched on Tuesday 1 December, is designed to help residents in Derby and Derbyshire get the right treatment, at the right time and at the right place. If those contacting NHS111 need to go to A&E then a booking or time slot will be arranged for them.


NHS111 provides medical advice and assessment quickly. People using NHS111 will be taken through a series of questions which will determine the next course of action. This may result in patients being referred to their GP practice for a call back or an arrival time being given for A&E or an Urgent Treatment Centre, who will then know who is due to attend. The new system will help to ensure that people can safely receive the right care, in the most appropriate setting, whilst relieving pressure on hospital A&E departments.


For more information click here.


To contact 111 click or call 111. You should continue to use 999 if you have a serious or life-threatening condition or accident.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website