The Surgery Doors are open:              The Surgery Phone Lines are Open:

Mondays           08:00 - 18:30                 08:00 - 18:00

Tuesdays          08:00 - 18:30                 08:00 - 18:00

Wednesdays     08:00 - 18:30                 08:00 - 18:00

Thursdays        08:00 - 18:30                 08:00 - 18:00

Fridays            08:00 - 18:30                 08:00 - 18:00

The surgery offers EXtended Access opening hours:

• Wednesday mornings 07:00 – 08:00 (Please note during these additional hours the phone lines will be closed)
• Thursday mornings 07:00 - 08:00  (Please note during these additional hours the phone lines will be closed)
• One Tuesday evening a month 18:30-20.00  (Please note during these additional hours the phone lines will be closed)
• One Saturday a month 08:00 - 12:00  (Please note during these additional hours the phone lines will be closed)

The surgery's phone lines are available from 08:00 until 18:00 Monday to Friday. Our phone lines will direct you to call 111 out of hours service from 18.00. 

From July 2024 the practice now records all incoming and outgoing telephone calls.

Need an appointment outside normal practice hours?

Chesterfield Practices are working together to provide additional early morning, evening and weekend appointments 

These appointments will be offered throughout the practices in Chesterfield

Monday - Friday 07.00-08.00

Monday - Friday 18.00-20.00

Saturday 08.00-17.00

Whittington Moor Surgery will be hosting additional appointments on:

Wednesday morning 07.00-08.00

Thursday morning 07.00-08.00

One Saturday a month 08.00-12.00

Please speak to reception for the dates

There are advanced bookable appointments available and patients can access these by calling us on 01246 456 938  where one of our reception team who will be able to help you.  Appointments are available with a GP,  practice nurse & other health care professionals. 

All Chesterfield practices have signed a sharing agreement to allow secure access to your records through a 'Hub' these can only be viewed at the time of your appointment. This is to enusre your records are kept up to date and allow the clinician a full picture of your health including allergies and medication sensitivities. Information sharing agreements are in place and in order to book an appointment, you must agree to your record being shared, if you require more information on this please ask.

Please note:  The practice will close for all official national UK bank holidays. 

Urgent GP care (out of practice opening hours) will be provided as normal by Derbyshire Health United based at Ashgate Manor, Ashgate Road, Chesterfield this service is commissioned by Derby and Derbyshire Intergrated Care Board (ICB) Cardinal Square, 10 Nottingham Road, Derby, DE1 3QT t: 01332 868 730. email: ddicb.enquiries@nhs.net 

For more information on the NHS111 Service click here.

If you think you need A&E please contact 111 first.

Getting the right treatment, at the right time and at the right place has now become easier as Derby and Derbyshire residents are asked to contact 111 first by phone or online at 111.nhs.uk if they think they need A&E. The initiative is designed to help residents in Derby and Derbyshire get the right treatment, at the right time and at the right place. If those contacting 111 need to go to A&E then a booking or time slot will be arranged for them.

111 provides medical advice and assessment quickly. People using 111 will be taken through a series of questions which will determine the next course of action. This may result in patients being referred to their GP practice for a call back or an arrival time being given for A&E or an Urgent Treatment Centre, who will then know who is due to attend. The new system will help to ensure that people can safely receive the right care, in the most appropriate setting, whilst relieving pressure on hospital A&E departments.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency. 

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

NHS Urgent Treatment Centres across Derby and Derbyshire are here to help you!

Find them at:

• Whitworth Hospital
• Derby Urgent Treatment Centre
• Buxton Hospital
• Ripley Hospital
• Ilkeston Hospital

Think NHS 111 and your local Urgent Treatment Centres (known as UTCs) across Derby and Derbyshire when your health need is not life-threatening, as part of easing the pressure on other services.

Open 7 days a week from 08:00 - 20:00

Appointments are available via NHS 111

The surgery telephone lines and surgery doors will close from 1:00pm on the below dates and remain closed until 8:00am the following mornings:

Wednesday 8th January 2025

Wednesday 12th February 2025

If you require urgent medical attention whilst the surgery is closed please contact NHS111