How Do I Order My Prescription?


Sign up to on-line services by contacting our reception team where you will be asked to supply us with photographic ID and once they have verified your identity you will be issued with a username and password.

Once registered you can order your repeat medication via the link at the top of this page.

Over the telephone

Call the medicines order line on 01246 588 860

In Writing

The practice provides a letter box outside the main surgery doors where patients can drop their prescription requests into us, please ensure we can read your name, address, DOB and which medications you are requesting otherwise this might cause in delay in us processing the prescription (the best option is to drop the right hand side of your previous prescription in the letter box ticking the items you require)

By Post

You can also post us your prescription request by Royal Mail however please ensure you allow plenty of time for this to reach us in order for us to then authorise and process the request. 

Please allow at least 48 working hours for your prescription request to be processed and make sure we have your most up to date contact details

All prescriptions are now sent electronically to your nominated pharmacy. If you do not have a nominated pharmacy we will nominate Peak Pharmacy at Whittington Moor for you.

What if I’m Going on Holiday and Need to Order my Prescription Earlier?   No problem however please allow 10 working days for us to authorise any such requests with a GP.

Medication Reviews

Your medication will be reviewed by a GP at least once a year. You may be contacted to make an appointment with one of our Healthcare Professionals. 

Please ensure that you book an appointment for a review so that there are no delays in issuing your medication.