Whittington Moor Surgery

As part of our ongoing commitment to improve patient access and experience, we have been reviewing the use of eConsult both internally (with our doctors and staff) and externally through feedback from patients, carers, and relatives.
A common concern raised has been that the eConsult forms are too lengthy and time-consuming to complete.

We are pleased to inform you that from Monday 28th April, we will be moving to a new, shorter, and simpler triage form using AccuRx. This will replace the current eConsult triage form.

The new AccuRx form will be accessible in the same way via our website between 8:00am and 10:30am and can be completed from your smartphone, laptop, tablet, or PC.

Thank you for your continued understanding and support.

IMPORTANT NOTICE on Practice Closures

Please note the Surgery closes for all UK  Bank Holidays which for 2025 are:

• Early May Bank Holiday – Monday,May 5
• Spring Bank Holiday – Monday, May 26
• August Bank Holiday- Monday August 25
• Christmas Day-Thursday December 25
• Boxing Day - Friday December 26

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Also: The practice will be closed from 1:00pm for essential staff training on the following dates:

Wednesday 14th May 2025

Wednesday 11th June 2025

The practice phones lines and surgery doors will close at 1:00pm on the above dates and remain closed until 8:00am the following morning.

If you require urgent medical attention whilst we are closed please contact 111.

** PRIVATE WORK SUSPENDED ** 

Due to overwhelming demands on the NHS service we provide we can't accept any Non-NHS / Private work until further notice

It is our aim to create a place where we provide the best care possible for our patients within the constraints of the NHS; where we are supported, have time to reflect and allow ideas to flourish and be realised.

All of these will enhance the experience of our patients, staff, colleagues and local community. It is our aspiration that all staff will know that they are valued, and their work contributes to providing the highest quality of care possible.

We aim to manage the practice in a financially responsible manner.