Disabled and Mobility Limited Patients

We make every effort to make the surgery accessible for disabled patients.

There are two parking bays designated for disabled patients in the main surgery car park - please display your blue badge.

Access is through the main door up a gentle slope - see the image below.

There is a wheelchair available for use in surgery.

All patient toilets are located on the ground floor, and there is two with wheelchair access.

There are chairs available with risers attached for those requiring a higher seat.

Hearing Difficulties

If you are experiencing hearing difficulties when being called in to see the doctor or nurse, please do let us know in order for us to set up an alert on your medical records and personally collect you from the waiting room.

Alternatively, we do have the facility of a portable induction loop. If you would like to use this, please ask at reception for assistance.

Sight Impairments

If you experience difficulties seeing the premises and clinical rooms, please let us know. An alert will be set up on your medical records and you will be collected from the waiting room.

If you have any special communication needs (e.g. large print, easy read documents etc.) please inform the reception staff and we will note these on your medical records. You are able to request information in different formats. For further information visit www.easyhealth.org.uk. The Department of Health also have resources we can order on your behalf.

The web site has accessibility options. - click on the person symbol on the right-hand side of your screen.

Language

Translation services can be available.