Try Self Care First

Before contacting the surgery, why not explore our range of self-help and wellbeing guides?

These comprehensive resources are designed to provide practical advice and guidance on a variety of common health conditions and wellbeing concerns. By reviewing these guides, you may find effective ways to manage your symptoms or improve your health without the need to travel to the surgery. This can save you time and help ensure that appointments are available for those with more urgent medical needs.

You can access these self-help materials at your convenience, anytime and from anywhere. We encourage all patients to make use of this valuable information as a first step in managing their health and wellbeing.

Pharmacy First

Do you have any of the following 7 conditions that pharmacists can manage:

* Distance selling pharmacies will not complete consultations for acute otitis media.

IF YOU CONTACT THE PRACTICE WITH ANY OF THE ABOVE CONDITIONS AND MEET THE AGE CRITERIA YOU WILL BE RE-DIRECTED TO THE PHARMACY

Funding has been given to local pharmacies to provide a new service which is expected to free up GP appointments for patients who need them most and will give people quicker and more convenient access to safe and high quality healthcare. It includes the supply of appropriate medicines for 7 common conditions including earache, sore throat, and urinary tract infections, aiming to address health issues before they get worse.

Click here to read about the conditions that your local pharmacy can help you with, saving you a lot of time and getting healthcare quicker!

Did you know there are alternative services for:

• Minor Injuries Unit
• Ear Problems
• Minor Eye Care Service
• Sexual Health Services

➡️ See here for details on alternative services

Your appointment

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• on a video call
• by text or email

📲 If a GP needs more information from you regarding your request you may be contacted by text - please download the NHS app to make this process quicker and easier, and ensure your notifications are turned on ✅

Download the NHS App from the App Store

Download the NHS App from the Google Play Store

Cancelling or changing an appointment

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• via SystmOnline
• by telephone on 01246 456 938 option 1, Monday to Friday from 8.00am to 6.00pm
• in person at reception

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111. (NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5).

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.